FAQ's

FAQ's

Archery, Camping, Canoeing, Climbing, Kayaking, Low Ropes, Mountain Biking, Paddleboarding and much more...
Your child’s programme

Every child will benefit from at least six group activities each day and these will be listed on their individual timetable. If you’ve got any questions or concerns about these activities please contact your Camp Director.

Safety first

Acting in loco parentis, we apply the same standards of care and safety that any parent would expect, not least because many of us are parents too! All programmes undergo thorough Ofsted inspections and are reguarly inspected by the Adventure Activities Licencing Authority. We comply fully with the 2004 Children Act with a minimum staff to child ratio of 1:8. So while your children are having fun, you can be sure they’re being well looked after.

Equal opportunity

We welcome children from all backgrounds and those with special needs and are happy to consider all applications. If you have any questions, just call our Centre Manager.

Birthday cake

For an extra £15 we can arrange a nut-free birthday cake for your child to share with their group.

Preparing for your residential

We’ll send you a comprehensive information pack around two weeks before your residential experience begins. We’ll also ask you to complete a medical form and bring this to the centre on the first day. If your child has any special requirements, please send these to our Centre Manager in advance so we can make any necessary arrangements with your chosen programme.

What if my child doesn’t settle?

If your child is unhappy, please contact the Duty Manager immediately as most issues are instantly resolved. Please see Booking Conditions for full details of all our Insurance cover.

"We have used this organisation for a number of years for activity weeks in the UK, and larger expeditions across the globe.  We have always found them to be professional, competitive, and to have given the children the best experience possible.  They are extremely knowledgeable with real local insight, and have good clear procedures.  They are prompt and sensitive when dealing with parents. I cannot recommend them highly enough".


Ann Haydon

Principal

Surbiton High School

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